Jorretuote OY - KN Collection Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.kncollection.fi.

Jorretuote OY – KN Collection is committed to processing personal information in accordance with applicable data protection legislation in Finland, any guidance provided by supervisory authorities and good data protecting practice.

Data controller

Jorretuote OY

Business ID: FI0429715-5

Address: Kantokatu 7, Kerava, Finland

Phone: +358 504082900

Email: giorgo.alessio@kncollection.fi

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WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address for:

  • Delivering ordered products
  • Customer service
  • Customer communication
  • Marketing Communications
  • Billing, monitoring and collecting debts

Also, if you opt for email marketing, we will collect personal data such as your name and email address.

When you browse our store, we also automatically receive non-personal data (e.g. type of Internet browser and operating system used, domain name of the website from which you came, number of visits, average time spent on the site, pages viewed) in order to provide us with information that helps us learn about your browser and operating system. This data is used to monitor our website attractiveness and performance.

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

 

We collect Device Information using the following technologies:

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers) email address, and phone number.  We refer to this information as “Order Information.”

You can read more information on how our courier service, Pakettikauppa, handles personal data here: https://www.pakettikauppa.fi/gdpr/

Jorretuote OY processes only the information and only to the extent that is necessary to fulfil the purposes outlined in this Privacy Policy.

 

CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

The personal data we may collect from our customers includes:

  • Name
  • Ordering details such as a delivery address and country
  • Contact details such a phone number, email address and mailing address
  • Billing details such as a billing records and method of payment
  • Permit data such as information about marketing permits or other permits and prohibitions
  • Customer service information such as feedback and messages

Jorretuote OY - KN Collection reserves the right to deny service if the customer cannot provide the details required for the service or asks them to be removed.

 

DATA RETENTION

We retain information we collect in accordance with the applicable regulations and only to the extent that is necessary to fulfil the purposes described in this Privacy Notice.

When you place an order through the Site, we will maintain your Order Information for our records for five years or until you ask us to delete this information.

How do I withdraw my consent?

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at giorgio.alessio@kncollection.fi or mailing us at:

Jorretuote OY - KN Collection

Kantokatu 7

04200 Kerava 

Finland

 

DISCLOSURE

The data controller shall not disclose the personal data of the customer to third parties, except as required by the Finnish authorities.

 

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Shopify Inc. Privacy Policy

Payment:

Payment when ordering online can be done by credit and debit card. To ensure that shopping online is secure, your credit/debit details will be encrypted to minimise the risk of your details being read by an unauthorised individual as they are sent to us over the Internet.

All our payments are securely processed through Stripe Inc. We don’t collect any information concerning the payments. We recommend that you read their privacy policies to understand how they handle privacy policies.

More information on how Stripe is handling personal and payment data can be found from their Privacy Policy.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

 

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies, so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

 

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy.  We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:  https://www.google.com/intl/en/policies/privacy/.  You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout.

We use MailChimp for email Marketing. You can read MailChimp’s privacy policy here: https://mailchimp.com/legal/privacy/.

We also use Pakettikauppa for shipping and Tradegecko for sales orders. To find out more about their use of personal data, click on the links below.

Pakettikauppa privacy policy

Tradegecko privacy policy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

COOKIES

 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

 _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

 _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits

 _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.

cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

 _secure_session_id, unique token, sessional

 storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

 You can read more about our use of cookies from our cookie policy.

 

AGE OF CONSENT

 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

 

YOUR RIGHT TO MAKE A COMPLAINT

In case you feel that Jorretuote OY - KN Collection is not handling personal data according to the regulations set by GDPR, you can contact the authorities in the EU country where you reside or where your job is based, and in the country where you believe the misconduct has been committed. In Finland, the authority in question is the Office of the Data Protection.

 

Office of the Data Protection address

Visit at: Ratapihantie 9, 6. krs

00520 Helsinki

Finland

 

Mail address: PL 800

00521 Helsinki

 

Phone: + 358 29 56 66700

Fax: + 358 9 56 66735

Email: tietosuoja@om.fi

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to amend this Privacy Notice at any time for any reason. We recommend that you review this Privacy Notice from time to time. If the amendments are significant, we inform our registered customers by sending email and in any case on our Websites.

 

QUESTIONS AND CONTACT INFORMATION

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at giorgio.alessio@kncollection.fi  or by mail using the details provided below:

Jorretuote OY - KN Collection

Kantokatu 7

04200 Kerava 
Finland

This Privacy Notice has been updated on the 2nd of October 2018

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